Services

Technical Support

CPM’s technical support teams are there in a customer’s moment of need.
CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to our clients’ customers with a friendly, customer service oriented approach.

We offer first line service desk and second line technical support services in over 26 languages, across 92 markets, with the ability to provide extended opening hour service, in line with our clients’ needs.

 

In addition to the familiar communications channels of phone and email, our technical support specialists are trained to handle social media and live chat support, providing, product installation, after sales support, troubleshooting, order management, field engineer support and appointment setting services.

Our services include...

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