Services

Digital

Digital is a fundamental part of the integrated sales solutions that we provide for our clients.
Great digital sales solutions are effective because they are simple, easy to use and combine years of retail, consumer and multiple sector experience with a thorough understanding of today’s consumer.

Great digital sales solutions are effective because they are simple, easy to use and combine years of retail, consumer and multiple sector experience with a thorough understanding of today’s consumer.

 

Digital Sales Solutions
Digital sales solutions help to provide our clients with a well-rounded omnichanel solution. Ensuring the customer is being nurtured through the life cycle of a sale is imperative for us and our client and allows us to manage the journey from start to finish.

 

CPM can provide a host of digital solutions to assist your business in driving sales through the digital channel.

 

These include:

Digital sales teams to help fulfil sales and follow up on Expressions of interest

Customer care teams to manage your social media monitoring and responding to customer concerns and queries

Detail

Socialize

Our services include...

Technical Support

CPM’s technical support teams are there in a customer’s moment of need. CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to our clients’ customers with a friendly, customer service oriented approach.
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Sales Support & Order Management

With sales support and order management from CPM, our clients are free to sell. CPM’s professional sales support and order management teams enable our clients’ sales force to spend more time converting customers and making sales.
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Multilingual Customer Support

CPM provides strong multi-lingual customer support in over 26 languages. CPM is a global organisation with a local presence offering true multi-lingual customer support, rooted in cultural understanding and familiarity, across Europe, the Middle East, Africa, Asia Pacific and the Americas.
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Customer Service Outsourcing

At CPM we believe that delighting customers is fundamental to a brands’ Customer Service Strategy. CPM’s award-winning Customer Service Outsourcing capabilities provide brands with a total customer care solution.
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Case studies

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