CPM Jobs
Account Executive

CPM Ireland
  • Dublin
  • Salary: DOE

Overview

 

Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM Operations team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role.

The main focus of this role is to provide best in class administrative support and insights to the Client Service Manager and Field Sales Managers to ensure excellence in Clients Retail Execution Programmes. The Role Holder will be a champion for the CPM values of Freedom, Integrity, Excellence, Respect, and Innovation at all times, both internally and externally with the Clients, whilst delivering on-time and professional presentation of designated operational activities.

 

The Primary Responsibilities for This Role Are:

 

Reporting / IT

  • Preparation and distribution of Client Reports as per Agreed Contract Timelines
  • Production of meaningful and concise Insights /Intelligence Reports from Data collected
  • Assistance with client presentations in support of the Client Service Manager
  • Data loading and digital content management on Power Bi
  • Analysis of visit submissions vs reporting and call schedules and flag any concerns to the National Sales Manager and Client Service Manager
  • Issue resolution and assistance with field and client queries on a daily basis
  • Assist all account staff with IT requests and issue escalation and resolution
  • Proactively review current process with a view to improve and streamline where possible

Logistics and Assets co-ordination

  • Arrange and maintain inventory and uniform levels with field staff
  • Arrange ordering, allocation and distribution of program Assets with all field staff
  • Maintain account staff contact details and assets and equipment log
  • Maintain asset log of all vehicles, vehicle assets, fuel cards, tolls and insurance for team
  • Compile and submit allocation and dispatch reports for field staff and client
  • Liaise with field staff to ensure sufficient equipment on hand at all times and arrange replacements if required

 

General Account Administrative Responsibilities –

  • Process onboarding and offboarding of team members when required
  • Update and Maintenance of Field Team Call files
  • Liaise with Tactical Team to arrange call coverage when required
  • Organisation and Coordination of any client or field team meetings/conferences required throughout the year
  • Collation and submission of weekly timesheets for all account staff
  • Development of training materials for the field team, Eg. Any new OH&S modules
  • Postage and dispatch duties to field team members when required
  • Preparation of Team Newsletter
  • Conducting regular compliance audit calls for the field team when required

Logistics and Assets co-ordination

  • Arrange and maintain inventory and uniform levels with field staff
  • Arrange ordering, allocation and distribution of program Assets with all field staff
  • Maintain account staff contact details and assets and equipment log
  • Maintain asset log of all vehicles, vehicle assets, fuel cards, tolls and insurance for team
  • Compile and submit allocation and dispatch reports for field staff and client
  • Liaise with field staff to ensure sufficient equipment on hand at all times and arrange replacements if required

Required Experience & Competencies:

 

Qualifications

 

  • At least 2 years experience an operations or administrative role
  • Prior experience and proven advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint and Outlook)

Essential

  • Previous experience in IT, operations, reporting, administrative role
  • Ability to perform in a team environment

 

 

 

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